Coles and others v Hetherton and others [2013] EWCA Civ 1704
The facts: two insurers decided to challenge the
level of accident damage incurred in 13 test cases. In each case the claimants’ were insured by
Royal and Sun Alliance Insurance Plc (RSAI) and under the terms of their
insurance policy, RSAI arranged for and indemnified the cost of repairing their
vehicles. The repairs were undertaken by a wholly owned subsidiary of RSAI
trading as MRNM. MRNM sub contracted
some of its repairs to independent garages and due to the scale of this
business it secured a discounted price from these businesses. The cost of repairs claimed by RSAI were
higher than the actual amount invoiced to it by MRNM, producing a discrete
profit. However the overall claim for repair costs were no higher what an
individual claimants would have incurred had they instructed the garages
themselves (without the bulk discount). D contended, inter alia, that RSAI’s
mark up on their repair costs should not be recoverable as damages and that the
proper rate should be the lower cost to RSAI of the repairs on the open market.
The issue was referred for trial as a preliminary issue. Mr Justice Cooke found for the claimants and
held that the charges were recoverable.
The decision: The Court of Appeal confirmed that the
proper measure of compensation for tortious damage to property is the
diminution in its market value. Where the property is repairable, this equates
to the reasonable cost of repair. It matters not whether the repairs are
actually undertaken or even paid for, nor whether they are undertaken free of
charge: the damages are assessed by reference to the open market repair cost;
be it for a car, house or a vessel. Accordingly, the doctrine of mitigation has
no application to the assessment of this loss. The court is not concerned with
whether the claimant’s insurers made a profit on the repairs.
Comment: It is worth noting that the Office of Fair
Trading referred this practice to the Competition Commission last year and
described this practice as ‘dysfunctional’ at a time of escalating insurance
premiums. The Competition Commission then
published an interim report in December 2013 that found various aspects of this
practice anti-competitive and it is now in further discussions with the motor
insurance industry.
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